Terms and Conditions
Welcome to the wondcam.com website terms and conditions. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy Statement regarding personal information provided by you.

Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at [email protected] We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes.

Your Delivery
We currently offer two delivery options: Shipping by airmail and delivery by express support(EMS,DHL,TNT,UPS,Fedex and USPS).

Delivery Address
Please fill your shipping address on your profile, for dropship orders please fill in your bill address and your customer's address, this is important for drop shipping customers,if you have questions please contact us.
Important note: you must fill your avaiable address and phone number,it is very important for delivery.

Track Your Order
Once your order is shipped, you will receive an email from us. In this email, there should be tracking information for your packages as well as the website in which you can tracking it.
You can login our system with your email address,checking your "order history" to find your tracking number.

Custom duty
Some countries may need consignee to pay import custom duty,the rate is depend on your country policy, we only charge china export custom duty,not responsibility for import duty in customer country,please read it careful before place order.

DHL,UPS always charge import duty with parcel value over 50 US dollar,EMS and Airmail may not charge import duty for some countries,please contact us if you need more information.


Return Policy
We guarantee 12 months quality warranty for all of our products,if your ordered product has problems please contact us to confirm, our customer service team will support you of the problems and solve it, some times may the user not understnad well of the product operate,please read the user manual to learn the operation,if have any problems please contact us to get support, we offer online live chat,Skype,MSN,phone support and E-mail support,please select which is convenience for you.

Please note: we do not offer free return for any broken items by user, please keep the original product status with our label for returns,we do not accept not completely happy returns because the shipping cost is too high for us,please read it careful before you place order.