We guarantee to refund for the parcel lose during shipping which you chose shipment method by express and airmail with tracking number,we advice you select tracking number service for airmail shipment.
We guarantee to refund with the defect products during shipping,you need shipping it back by airmail or express,we will give total amount refund(you have to contact us to confirm immediatly after you received the package).
We guarantee to refund with you to change your mind before we shipping the orders,normally we shipping your order in 1~3 working days once your order was confirmed, during this period if you need cancel your order please Email us or call us,we will give you full refund,we offer refund with your change mind in 7~10 days after your received the goods,but we will charge shipping cost and process fee(10.0 usd per order).
We guarantee 12 months quality warranty for all of our products,if your ordered product has problems please contact us to confirm, our customer service team will support you of the problems and solve it, some times may the user not understnad well of the product operate,please read the user manual to learn the operation,if have any problems please contact us to get support, we offer online live chat,Skype,MSN,phone support and E-mail support,please select which is convenience for you.
Please note: we do not offer free return for any broken items by user, please keep the original product status with our label for returns,we do not accept not completely happy returns because the shipping cost is too high for us,please read it careful before you place order.